Welcome to Artemis: Where Your Health Comes First
Few decisions in life matter as much as choosing where to turn when illness strikes. You need more than just a building with expensive equipment. You need a place where skilled hands and caring hearts come together, where medical expertise meets genuine human connection.
That’s exactly what we’ve built at Artemis Hospital in Sector 51, Gurugram.
Over the years, families across Delhi NCR have come to trust us with their most precious asset – their health. Not because we claim to be the best, but because we’ve earned that trust, one patient at a time. Walk through our doors, and you’ll sense it immediately. The way a nurse pauses to reassure a worried family member. The way a doctor sits down to explain things slowly, in words you understand. The little things that tell you: here, you matter.
The Philosophy That Guides Us
Our Vision in Simple Words
Healthcare shouldn’t be complicated. At its core, it’s about one person helping another through a difficult time. That belief shapes everything we do.
We want you to receive the same quality of care that we’d want for our own parents, our own children. Advanced treatments when you need them, but always delivered with warmth and transparency. No hidden agendas. No unnecessary tests. Just honest, ethical medicine practiced by people who chose this profession because they genuinely want to heal.
What We Stand For:
- Straight talk – If we can help you, we’ll tell you how. If we can’t, we’ll tell you that too. You deserve honesty, always.
- Kindness matters – Fear and pain can make people feel alone. A gentle word, a listening ear, a moment of patience – these aren’t extras. They’re essential.
- Better, every day – Medicine keeps advancing, and so do we. Not for awards or recognition, but because you deserve the best chance at recovery.
- Technology with heart – New tools are wonderful, but they’re just tools. What matters is how we use them, always with your well-being in mind.
A Closer Look at Our Facility
Step inside Artemis, and you’ll notice the difference. Soft lighting, clean corridors, spaces that feel calm rather clinical. We designed it this way on purpose.
What You’ll Find Here:
- More than 300 beds, with specialized intensive care units for hearts, brains, newborns, and surgical recovery
- Operation theatres that meet global standards, equipped for both routine procedures and complex robotic surgeries
- A diagnostic center featuring advanced 3T MRI, CT scanning, digital X-ray, and a fully automated lab – everything in one place
- Round-the-clock emergency services with ambulances ready to respond at a moment’s notice
- A 24-hour pharmacy stocked with genuine medicines, so you never have to step out when you need something urgently
Every corner of this hospital, from the waiting area to the patient rooms, has been thought through with one question in mind: what would make this easier for the person lying in that bed?
Specialties We Offer: Complete Care, All Under One Roof
Life rarely sends problems one at a time, and health is no different. That’s why we’ve brought together experts from dozens of fields, all working as one team.
General Medicine – When you’re not sure what’s wrong, start here. Our physicians are skilled at piecing together symptoms, figuring out what’s going on, and either treating you or connecting you with the right specialist.
Cardiology and Heart Surgery – The heart is more than just a muscle. It’s what makes us who we are. Our heart team handles everything from preventive care and medications to angioplasty and bypass surgeries. They’ve seen it all, and they approach every case with the seriousness it deserves.
Brain and Spine Care (Neurology & Neurosurgery) – Strokes, tumors, spine problems, persistent headaches – conditions that affect the brain and nerves can be frightening. Our neurologists and neurosurgeons work together closely, exploring every option before recommending surgery.
Bones and Joints (Orthopedics) – That knee that’s been hurting for months. The shoulder that never healed right after that fall. The back pain that won’t go away. Our orthopedic team treats all of it, with surgery only when absolutely necessary. Joint replacements are a particular strength – people come to us from across the region.
Women’s Health (Gynecology & Obstetrics) – From adolescence through motherhood and beyond, we’re here for women at every stage. High-risk pregnancies, minimally invasive surgeries, routine check-ups – always with sensitivity and respect.
Children’s Health (Pediatrics & Neonatology) – Little bodies need special attention. Our pediatric team cares for everything from common childhood illnesses to complex conditions. And for the tiniest among us, our Level III Neonatal ICU provides advanced life support.
Cancer Care (Oncology) – A cancer diagnosis changes everything. Our cancer center brings together medical oncologists, radiation experts, and surgeons who map out a treatment plan together. No one works in isolation. Everyone talks to everyone. That’s what multidisciplinary care means.
Other Specialties – We also have strong departments for ENT, eye care, dental health, skin problems, digestive disorders, and more. Whatever’s bothering you, chances are we have someone who deals with it every day.
The People Behind Your Care
You’ll hear us talk about our facilities and our technology, but ask anyone who’s been treated here what they remember most, and they’ll talk about the people.
Our doctors have trained at some of the finest institutions in India and abroad. Many are recognized leaders in their fields, invited to speak at conferences, asked to train other doctors. But what truly sets them apart is how they treat the person in front of them.
They listen. They explain. They answer questions without making you feel foolish for asking. They understand that medical terms can sound like a foreign language, so they translate. And when things get serious, they’re there – not hiding behind computers or rushing to the next patient, but present.
Behind every doctor stands a team of nurses, technicians, and support staff who work just as hard. The nurse who checks on you through the night. The technician who notices you’re nervous and talks you through the scan. The coordinator who helps your family with paperwork. They’re all part of your care team.
Technology That Actually Helps
We keep up with medical advances, but we’re selective about it. Before we bring any new technology in, we ask one question: will this genuinely help our patients heal better or faster?
Robotic Surgery – For certain procedures, robotic systems let our surgeons work with incredible precision through tiny incisions. The result? Less pain afterward, shorter hospital stays, and quicker return to normal life.
AI in Diagnostics – Sometimes the human eye misses things. Artificial intelligence helps our radiologists spot subtle abnormalities that might otherwise go unnoticed. It’s like having a second pair of eyes, extremely sharp ones, on every scan.
Video Consultations – Can’t make it to the hospital? No problem. Many of our specialists offer online consultations. You talk to them from your phone or computer, just like a video call with family.
Digital Health Records – Your medical history, test results, treatment plans – all stored securely and accessible to your doctors when needed. No more repeating your story to every new person you meet. No more lost reports.
Beyond Treatment: How We Support You
Getting better takes more than medicine. It takes feeling safe, understood, and supported.
Health Check-Up Packages – Catching problems early makes all the difference. We offer health check packages designed for different ages and risk profiles. Basic screening for young adults. More comprehensive tests for those with family history of certain diseases. Everything explained upfront, nothing hidden.
Clear Billing – Medical bills can be confusing. We try to make them as clear as possible. Before any procedure, we’ll give you an estimate. During your stay, we’ll keep you informed. If you have questions about a charge, ask us. We’ll explain.
Your Feedback Shapes Us – We actively ask patients what we could have done better. Sometimes the answers are hard to hear. But we listen, and we make changes. Because the only way to get better is to know where we’re falling short.
Help When You Need It – Insurance paperwork. Travel arrangements for out-of-town patients. Language help for those who need it. We have teams specifically to handle these things, so you can focus on healing.
Recognitions That Matter
We’re proud of our accreditations, but not because they look good on a wall. They matter because they represent a promise kept.
- NABH accreditation means we meet national standards for patient care and safety. It means regular inspections, constant improvement, zero compromise on quality.
- NABL accreditation for our labs means when you get a report from us, you can trust it’s accurate. Lives depend on these numbers. We don’t take that lightly.
Insurance and Payments: Taking the Stress Out
Worrying about money while you’re worrying about your health – that’s a burden no one should carry. That’s why we’ve tied up with a wide network of insurance companies.
Our insurance desk handles the coordination with your provider. They’ll check your coverage, process your cashless claim, answer your questions. If something’s not clear, they’ll explain. If there’s a problem, they’ll try to solve it.
The goal is simple: you focus on getting better. Let us handle the rest.
Reaching Out to the Community
A hospital can’t exist in isolation. The health of our community matters to us, which is why we regularly step outside our walls.
- Free health camps in areas where access to medical care is limited
- Awareness sessions on diabetes, heart health, cancer prevention – things people should know
- Blood donation drives to maintain supplies for emergencies
- Vaccination camps to protect children and adults from preventable diseases
These aren’t publicity exercises. They’re our way of giving back, of being part of the community we serve.
Training Tomorrow’s Healers
Medicine doesn’t stand still, and neither do we. Our doctors regularly attend conferences, publish research, learn new techniques. And we share what we learn.
We conduct training programs for young doctors, workshops for nurses, continuing education sessions for practicing physicians. By helping the next generation of healthcare workers learn their craft, we’re investing in the future of medicine itself.
Small Steps for a Better Planet
Hospitals consume resources. We’re aware of that, and we try to minimize our footprint.
Solar panels on our roof generate clean energy. Our waste management systems ensure biomedical waste is disposed of safely. Water conservation measures reduce what we use.
None of this makes headlines. But it matters.
Stories From People We’ve Cared For
“When my father had a heart attack, we were terrified. The cardiology team at Artemis didn’t just save his life – they took the time to explain what had happened, what they were doing, what we could expect. In those frightening hours, that made all the difference.” – Rajesh M., Gurugram
“I’d been putting off knee replacement for years because I was scared. The surgeon at Artemis was so patient with all my questions, never made me feel silly for being nervous. The nursing staff was wonderful, and the physio team got me walking again. I wish I’d done it sooner.” – Shanti R., Delhi
“Coming from another country for surgery is stressful. The international patient team at Artemis handled everything – visa letters, airport pickup, hospital admission, even follow-up appointments. They thought of things I hadn’t thought of. I felt completely cared for.” – Aisha K., Dubai
Reach Out to Us
Getting started is simple. Call us, email us, or just walk in.
For appointments and inquiries: +91-124 6767 999
In an emergency: +91-124 4500 500
Email: info@artemishospitals.com
Website: www.artemishospitals.com
Visit us at: Sector 51, Gurugram, Haryana 122001
Prefer to book online? Visit our website, pick your department, choose a doctor who feels right for you, and select a time that works. It takes just a few minutes.
Common Questions, Straight Answers
1. When can I visit someone admitted here?
Visiting hours are usually in the mornings and evenings. ICUs have stricter timings to allow patients to rest. Check with the nursing station for the latest schedule.
2. How do I book an appointment online?
Go to our website, click “Book an Appointment,” and follow the simple steps. You’ll see which doctors are available and when.
3. Is your emergency department open all night?
Yes, 24 hours a day, 365 days a year. If you need us in the middle of the night, we’re here.
4. What specialties do you cover?
Cardiology, orthopedics, neurology, oncology, gastroenterology, gynecology, pediatrics, and many more. If you need a specialist, we likely have one.
5. Are you accredited?
Yes, by NABH and NABL. These are independent validations of our quality and safety standards.
6. Which insurance plans do you accept?
We work with most major insurance companies. Our insurance desk can check your specific plan and guide you.
7. How do I reach you from the nearest metro?
The Millennium City Centre metro station is closest. From there, autos and taxis are readily available.
8. Do you have ambulances?
Yes, fully equipped ambulances with trained staff, available 24/7.
9. Do you offer health check-up packages?
Yes, packages designed for different age groups and risk profiles. Call us to find one that suits you.
10. Do you have ICUs?
Yes, specialized ICUs for cardiac, neurological, neonatal, and surgical patients, staffed by intensive care specialists.
11. How experienced are your doctors?
Our senior doctors have been practicing for decades, many trained at top institutions in India and abroad.
12. Is there a pharmacy inside?
Yes, open 24 hours, with genuine medicines in stock.
13. Do you handle maternity and newborn care?
Yes, with a full gynecology department and a Level III NICU for newborns who need extra support.
14. Do you participate in government health schemes?
Information on current participation is available on our website or from our helpline.
15. I’m from another country. Can I get treatment here?
Yes. Our international patient team assists with travel, visas, accommodation, appointments, and language support.
16. Can I consult a doctor online?
Yes, many of our specialists offer video consultations. Book through our website.
17. What are the rules for visitors?
We usually allow one or two visitors at a time to ensure patients can rest. All visitors are asked to follow hospital protocols.
18. Do you organize health camps?
Yes, regularly – free check-up camps and awareness programs in and around Gurugram and Delhi.
19. How do I apply for a job here?
Check the “Careers” section on our website for current openings.
20. Why do people recommend Artemis?
Patients tell us it’s because we combine advanced medical care with genuine compassion. Skilled doctors, modern facilities, transparent practices, and people who actually care – that’s what they remember.
A Final Word
A hospital is, in many ways, a strange place. People come here when they’re at their most vulnerable, carrying fears they don’t always voice, hoping for help they can’t always describe.
We’ve been doing this work for years now, and we’ve learned something important: medicine works best when it’s practiced with humility. When doctors remember that every patient is someone’s parent, someone’s child, someone’s world. When nurses understand that a gentle word can be as healing as any medication. When the entire team recognizes that trust isn’t given – it’s earned, one interaction at a time.
That’s what we strive for at Artemis. Not perfection – we’re human, and we make mistakes like everyone else. But genuine effort, every single day, to be better. To care more. To deserve the trust you place in us when you walk through our doors.
Whether you’re coming for a simple check-up or something more serious, you’ll find that same commitment here. The same warmth. The same dedication to doing right by you.
Because at the end of the day, it’s not about the building or the equipment or the awards. It’s about you. And that’s a promise we keep, every single day.