Welcome to Mount Sinai Hospital
For generations, Mount Sinai Hospital has stood as a cornerstone of health and healing in New York City. Walk through our doors, and you’ll find something rare in modern medicine—a place where breakthrough science meets genuine human connection. We’re not just a hospital; we’re a team of people who chose this work because we believe in caring for our neighbors.
Located at One Gustave L. Levy Place, we’ve spent decades building trust with families across every borough. Whether you’ve lived here your whole life or just arrived in the city, you’ll find caregivers who listen first and treat you like family.
What Guides Us Every Day
Our Vision: To heal, to innovate, and to treat every person who needs us with the same compassion we’d want for our own loved ones.
Our Mission: Bring the very best of medicine to everyone who walks through our doors—no exceptions. We believe where you live or what insurance you carry shouldn’t determine the quality of care you receive.
Our Values:
- Integrity means we’re honest with you, always
- Empathy means we feel with you, not just treat you
- Excellence means we never stop learning and improving
- Collaboration means your whole care team talks to each other
- Innovation means we’re always looking for better ways to help you heal
Our Facilities: Built for Healing
When you step onto our campus, you’ll notice something different. Yes, we have advanced operating rooms and ICUs stocked with the latest technology. But we’ve designed every space with one question in mind: “Does this help people heal?”
Our surgical suites feature the latest robotic systems, allowing surgeons to perform complex procedures through tiny incisions. Our imaging center houses MRI, CT, and digital X-ray technology that captures remarkably detailed images while keeping you comfortable. And our pathology labs run 24 hours a day, so test results reach your doctor faster.
The emergency department never closes. Neither does our pharmacy. And when you need us to come to you, our ambulance teams are ready around the clock. But what matters most? Every room, every hallway, every waiting area is kept meticulously clean—because feeling safe is the first step toward getting well.
Medical Specialties: All the Experts You Need, All in One Place
Your health doesn’t fit neatly into one category, and neither does our care. Here’s a look at what we offer:
General Medicine – For everyday health concerns and complex adult conditions, our internal medicine doctors take time to understand your full story.
Heart Care – From preventing heart disease to recovering from bypass surgery, our cardiologists and heart surgeons work as one team.
Brain and Spine – When something feels wrong with your memory, your movement, or your nerves, our neurologists and neurosurgeons dig deep to find answers.
Bones and Joints – Whether you need a hip replacement or treatment for a sports injury, our orthopedic team helps you get back to doing what you love.
Women’s Health – Through every stage of life, from adolescence to pregnancy to menopause, our gynecologists and obstetricians provide care that respects your body and your choices.
Children’s Health – Kids aren’t just small adults. Our pediatricians and neonatologists create a warm, welcoming space where little ones feel safe and parents feel supported.
Cancer Care – When cancer touches your life, you need more than one specialist. Our oncologists, surgeons, and radiation experts meet regularly to build a plan that’s right for you.
We also offer specialized care for your eyes, ears, skin, teeth, and digestive system. Whatever brings you to us, you’ll find someone who understands.
Your Care Team
The people you’ll meet at Mount Sinai aren’t just highly trained—though they are, with many having trained at the finest medical institutions in the world. They’re also people who chose this field because they genuinely care.
Your physician will sit down with you, answer your questions plainly, and make sure you understand your options. Your nurses will check on you not just to take vitals, but to see how you’re really doing. The person who brings your meal tray might be the one who notices you seem worried and asks if you’d like to talk to someone.
We’ve learned something over the years: medicine works best when you feel heard.
Technology That Makes a Difference
You might wonder what “cutting-edge technology” actually means for your care. Let us explain:
Robotic surgery lets our surgeons operate with incredible precision through incisions barely larger than a fingertip. For you, that often means less pain, shorter hospital stays, and faster recovery.
AI-powered diagnostics help our radiologists spot concerns earlier. The computer doesn’t replace the doctor—it gives the doctor more information to work with.
Telemedicine means you can see your doctor from your living room. For follow-up visits or when you’re not feeling well enough to travel, this makes all the difference.
Electronic health records ensure that every specialist you see knows your full medical history. No repeating yourself, no lost paperwork, no gaps in your care.
Support That Goes Beyond Medicine
Getting well takes more than good treatment. That’s why we offer:
Preventive health packages – Catch problems early, when they’re easiest to treat.
Financial counseling – Medical bills can be confusing. Our team helps you understand costs and connects you with assistance programs.
Patient feedback systems – We read what you tell us, and we make changes based on what we learn.
Holistic wellness programs – Your emotional and mental health matter just as much as your physical health.
Standards You Can Trust
Mount Sinai holds accreditation from The Joint Commission—the gold standard in healthcare quality. What does that mean for you? It means an independent team has scrutinized everything we do, from how we prevent infections to how we respond to emergencies. It means you can trust that we meet the highest safety standards in the nation.
We’ve also received numerous awards for clinical excellence and patient safety. But the recognition we value most? The trust our patients place in us every day.
Insurance and Affordability
Healthcare in New York shouldn’t break the bank. We work with virtually every major insurance provider, including Medicare and Medicaid, to offer cashless treatment whenever possible.
If you’re worried about costs, ask to speak with a financial counselor. They’ll walk you through your options, explain every charge, and help you access assistance programs. You deserve to focus on healing, not on bills.
Giving Back to Our Community
Walk through any neighborhood in New York, and you’ll find Mount Sinai’s fingerprints. We run vaccination clinics in schools and community centers. We organize free health screenings in parks and churches. We partner with local organizations to reach families who might otherwise go without care.
This city has given us so much. We believe in giving back.
Training Tomorrow’s Healers
As an academic medical center, we do more than treat patients. We teach the next generation of doctors and nurses. We run clinical trials that test promising new treatments. We host continuing education programs so our staff stays current with the latest medical advances.
When you receive care at Mount Sinai, you benefit from everything we’re learning and discovering.
Caring for Our Planet
A healthier New York means a cleaner New York. We’ve invested in solar power, rigorous recycling programs, and water conservation. Our medical waste is handled responsibly. We believe the same commitment we show our patients should extend to the world we all share.
What Our Patients Say
“After my heart surgery at Mount Sinai, I’m back to running in Prospect Park. The surgeons saved my life, but the nurses healed my spirit. They checked on me at 2 a.m. just to make sure I wasn’t scared.” – James R., Brooklyn
“Giving birth during the pandemic was terrifying, but my Mount Sinai team made me feel safe. My doctor held my hand through every contraction. I’ll never forget that kindness.” – Maria G., Queens
“When I heard the word cancer, I froze. My oncologist at Mount Sinai sat with me for over an hour, answered every question, and gave me hope. Two years later, I’m cancer-free.” – David L., Manhattan
Come See Us
Your health journey starts with a simple step: reaching out.
Phone: +1 (212) 241-6500
Email: info@mountsinai.org
Website: www.mountsinai.org
Address: One Gustave L. Levy Place, New York, NY 10029
You can book appointments online through our website. Need help figuring out where to start? Call us. Our team will guide you to the right place.
Common Questions
What are your visiting hours?
They vary by unit so patients can rest. Check our website or call the front desk for specific department hours.
How do I schedule an appointment?
Visit our website and use the “Request an Appointment” form. Or simply call us.
Is your emergency room open 24/7?
Yes, 365 days a year. If you need us, we’re here.
What insurance do you accept?
Most major plans, including Medicare and Medicaid. Our website has a full list, or you can call to verify your coverage.
Do you offer telehealth visits?
Yes, for many specialties. It’s secure, convenient, and easy to set up.
Can you help if I’m coming from another country?
Absolutely. Our International Services team coordinates travel, accommodation, and medical care.
How do I apply for a job or internship?
Visit the “Careers” section of our website to see current openings.
Why Choose Mount Sinai?
You have options when it comes to healthcare. We understand that. And we believe the reason patients choose us—and stay with us—is simple: we combine the most advanced medicine available with genuine, human kindness.
We’re not just treating illnesses. We’re caring for people. We’re helping families. We’re building a healthier New York, one patient at a time.
When you’re ready, we’ll be here.