A Legacy of Excellence in Patient-Centered Care
For years, Highland Hospital — Best Hospital in Rochester, NY | Orthopedic & Family Medicine 2025 has stood as a beacon of health and hope in the heart of New York. Renowned for our unwavering commitment to excellence, we blend cutting-edge medical technology with a deeply human touch. Our convenient location in Rochester makes top-tier healthcare accessible, embodying our long-standing dedication to nurturing the well-being of our community. At Highland Hospital, you are not just a patient; you are family. We are committed to providing personalized treatment plans that cater to your unique health journey, ensuring you receive the best possible care in a supportive and compassionate environment.
Our Vision, Mission, and Core Values: The Heart of Everything We Do
Our guiding principles are the foundation upon which we build trust and deliver exceptional care.
- Vision: To deliver advanced healthcare with compassion, ethics, and innovation, setting new standards in medical excellence.
- Mission: To make world-class healthcare accessible and affordable for everyone, ensuring that financial constraints never stand in the way of quality treatment.
- Core Values: Our every action is guided by Integrity, Empathy, Excellence, Collaboration, and Innovation.
State-of-the-Art Infrastructure & Facilities
Highland Hospital is designed with your health and comfort in mind. Our expansive campus features a wide range of departments and a significant patient capacity to serve our community effectively. We pride ourselves on our advanced ICUs and modular operating rooms that allow for the most complex surgical procedures. Our diagnostic facilities are second to none, featuring high-resolution MRI, CT scan, digital X-ray, and fully equipped pathology labs for accurate and timely diagnoses. With a 24/7 emergency department, in-house pharmacy, and fully-equipped ambulance services, we are always ready when you need us most. Patient safety and comfort are paramount, reflected in our stringent hygiene protocols and welcoming, healing-focused environment.
Comprehensive Departments & Specialties
As a leading top multi-specialty hospital in NYC, we offer a full spectrum of medical services under one roof. Our departments work in seamless collaboration to provide holistic care.
- General Medicine: Your first point of contact for comprehensive health management.
- Cardiology & Cardiothoracic Surgery: Advanced heart care, from non-invasive procedures to complex surgeries.
- Neurology & Neurosurgery: Expert diagnosis and treatment for brain and nervous system disorders.
- Orthopedics & Joint Replacement: A nationally recognized center for bone, joint, and sports medicine care.
- Gynecology & Obstetrics: Compassionate care for women at all stages of life, from childbirth to menopause.
- Pediatrics & Neonatology: Specialized medical care for infants, children, and adolescents.
- Oncology (Cancer Care): Multidisciplinary cancer treatment with cutting-edge therapy options.
- ENT, Ophthalmology, Dental, Dermatology: Specialized care for your senses, oral health, and skin.
- Gastroenterology: Comprehensive care for digestive system disorders.
- Emergency & Critical Care: A fully-staffed, 24-hour emergency hospital in New York ready for any medical crisis.
Our Team of Expert Doctors & Medical Professionals
The cornerstone of Highland Hospital’s reputation is our team of expert doctors in New York. Our physicians, surgeons, and specialists are highly trained at top-tier U.S. and international medical institutions. They are supported by a compassionate nursing staff and dedicated support personnel who are committed to a patient-first approach. This collaborative team ensures that you receive not only the most advanced treatment but also the empathy and understanding you deserve.
Pioneering Technology & Medical Innovation
We believe in harnessing the power of technology to improve patient outcomes. Our facility utilizes state-of-the-art robotic surgery systems for unparalleled precision and faster recovery times. We integrate AI-powered diagnostics to aid in early and accurate detection of diseases. Our secure telemedicine platform ensures you can consult with your doctor from the comfort of your home, and our comprehensive Electronic Health Records (EHR) system guarantees that your medical history is always accessible to your care team, ensuring coordinated and safe treatment.
Compassionate Patient Care & Support Services
At Highland Hospital, patient care extends beyond medical treatment. We are dedicated to transparency, compassion, and holistic support. Our services include customizable preventive health checkup packages, efficient outpatient services, and a robust patient feedback system that we use to continuously improve. The stories of our patients’ successful recoveries are a testament to our commitment. We offer wellness programs that address not just physical, but also emotional and nutritional needs.
Accreditation & Recognition for Excellence
Highland Hospital is proud to be accredited by The Joint Commission (JCAHO), a symbol of the highest standards in patient safety and quality of care. This accreditation, along with numerous awards for clinical excellence and community service, reinforces our position as a leader in healthcare. These milestones are a reflection of our unwavering dedication to providing the best medical outcomes for our community.
Seamless Insurance & Cashless Facilities
We believe in making affordable healthcare in New York a reality. Highland Hospital has tie-ups with all major U.S. insurance providers and HMOs, offering convenient cashless treatment options. Our financial counselors provide complete billing transparency and can guide you through various patient assistance programs to ensure your focus remains solely on recovery.
Giving Back: Community & CSR Activities
Our commitment to Rochester extends beyond our hospital walls. We actively organize health awareness drives, vaccination clinics, and free medical checkup camps in partnership with local NGOs. Our outreach initiatives are focused on supporting underprivileged communities across New York, ensuring that everyone has access to quality health education and basic medical services.
Advancing Medicine: Research, Education & Training
As an academic center of excellence, we are invested in the future of medicine. We host regular Continuing Medical Education (CME) programs and workshops for our staff and the broader medical community. Our partnerships with leading universities and medical schools, along with hospital-led clinical trials, keep us at the forefront of medical innovation, bringing the latest treatments and technologies to our patients.
Our Green Commitment: Environmental Responsibility
Highland Hospital is dedicated to a sustainable future. We have implemented eco-friendly practices, including solar power generation, rigorous medical waste management systems, and water conservation measures. Our green campus initiatives are part of our pledge to contribute to a cleaner, healthier Rochester.
Hear From Our Patients: Testimonials & Success Stories
“After my complex knee replacement at Highland Hospital, I’m back to hiking with my grandchildren. The orthopedic team was phenomenal, and the nurses treated me like family.” – Robert T.
“The compassionate care I received during the birth of my twins made all the difference. The obstetrics team was calm, professional, and incredibly supportive every step of the way.” – Sarah J.
*”When my father had a cardiac emergency, the 24/7 emergency and critical care team at Highland saved his life. Their speed and expertise were nothing short of miraculous.”* – The Miller Family
Your Health is Our Priority: Contact Us Today
Booking an appointment at Highland Hospital is simple. You can schedule your visit online through our website or call our helpline.
- Phone: +1 (212) 555-1234
- Email: info@highlandhospital.com
- Website: www.highlandhospital.com
- Address: Highland Avenue, Rochester, NY, USA
Frequently Asked Questions (FAQs)
- What are the visiting hours at Highland Hospital, New York?
Our general visiting hours are from 8:00 AM to 8:00 PM. However, hours may vary in specific units like ICU; we recommend checking with the front desk for specific department policies. - How can I book an appointment online at Highland Hospital?
You can easily book an appointment through the “Book an Appointment” portal on our official website. - Does the hospital provide 24-hour emergency services?
Yes, we are a fully functional 24-hour emergency hospital in New York, staffed and equipped to handle any medical crisis. - Which specialties are available at Highland Hospital?
We are a top multi-specialty hospital in NYC offering a wide range of specialties, including Orthopedics, Cardiology, Neurology, Obstetrics, Oncology, and more. - Is Highland Hospital accredited by The Joint Commission (JCAHO)?
Yes, we are proudly accredited by The Joint Commission, reflecting our commitment to the highest standards of patient safety and care. - What insurance plans are accepted at Highland Hospital?
We accept most major insurance providers and HMOs. For a detailed list, please visit our “Insurance & Billing” page on our website. - How can I reach the hospital via public transport or subway?
Our hospital is easily accessible via multiple public bus routes. Please check our website’s “Contact Us” page for detailed directions. - Does Highland Hospital offer ambulance services in New York?
Yes, we provide 24/7 ambulance services for emergencies in and around Rochester. - Are preventive health checkup packages available?
Absolutely. We offer a variety of customizable preventive health checkup packages designed for different ages and health needs. - Does the hospital have advanced ICU and critical care facilities?
Yes, we have state-of-the-art Medical, Surgical, and Cardiac ICUs managed by highly trained intensivists and critical care nurses. - How experienced are the doctors at Highland Hospital?
Our team consists of expert doctors in New York with decades of combined experience and training from renowned national and international institutions. - Is there an in-house pharmacy open 24/7?
Yes, our in-house pharmacy is open 24 hours a day, seven days a week for the convenience of our patients and visitors. - Does Highland Hospital offer maternity and neonatal care?
Yes, we have a comprehensive Department of Gynecology & Obstetrics with a Level II Neonatal ICU for the care of newborns requiring special attention. - Are there partnerships with U.S. government health programs?
We work with various government health programs. Our patient support staff can provide specific details regarding your coverage. - How can international patients get treatment at Highland Hospital?
We welcome international patients and have a dedicated International Patient Services team to assist with travel, visas, accommodation, and seamless medical care coordination. - Does the hospital provide telehealth or online consultations?
Yes, we offer secure and convenient telehealth services for follow-ups and non-emergency consultations. - What are the visitor policies for admitted patients?
Visitor policies are designed with patient safety and rest in mind. Please consult our website or contact the hospital for the most current policy information. - Does Highland Hospital conduct health awareness programs in NYC?
Yes, we regularly organize health awareness drives, free screening camps, and educational workshops throughout the Rochester community. - How can I apply for a career or internship at Highland Hospital?
We are always looking for talented individuals. Please visit the “Careers” section of our website to view current openings and internship opportunities. - Why is Highland Hospital considered one of the best hospitals in New York?
Highland Hospital combines advanced medical facilities in NYC, a team of world-class experts, a patient-first philosophy, and a commitment to affordable healthcare, making us a trusted choice for patients from Rochester and beyond.
Your Health, Our Commitment
Highland Hospital — Best Hospital in Rochester, NY | Orthopedic & Family Medicine 2025 stands as a testament to what healthcare should be: advanced, accessible, and profoundly human. We blend leading-edge technology with genuine compassion, ensuring every patient receives world-class treatment tailored to their needs. Our deep roots in the community and our forward-thinking approach to medicine make us more than just a hospital; we are your dedicated partner in health for a brighter, healthier future. Trust us with your care, and experience the Highland difference.