1. Introduction / Overview
Welcome to the All India Institute of Medical Sciences (AIIMS), Delhi, a name that resonates with medical excellence and hope across the nation. As a premier institution and one of the best hospitals in Delhi, AIIMS has been at the forefront of providing world-class patient care, pioneering medical research, and training future healthcare leaders. Our core philosophy is built on a foundation of making exceptional healthcare accessible to every individual, delivered with unwavering compassion, ethical practice, and clinical expertise. We are more than just a hospital; we are a sanctuary for healing and a beacon of trust for millions.
2. Vision, Mission, and Core Values
At the heart of AIIMS Delhi’s operations are the principles that guide every decision and action.
- Vision: To deliver advanced healthcare with compassion and the highest ethical standards.
- Mission: To make world-class healthcare accessible to all, regardless of their background, through clinical excellence, education, and innovative research.
- Core Values: Our every action is guided by Integrity in our processes, Empathy in our patient interactions, a relentless pursuit of Excellence in medical outcomes, and a spirit of Innovation to constantly improve.
3. Infrastructure & Facilities
AIIMS Delhi boasts a sprawling campus designed to be a holistic healing environment. As a massive tertiary care center, we handle a significant patient capacity with state-of-the-art infrastructure. Our facilities include:
- Advanced Critical Care: A network of specialized ICUs (Medical, Surgical, Cardiac, Neurological, Pediatric) equipped with modern ventilators and multi-parameter monitors.
- Modern Operation Theatres: Dedated operation theatres for complex procedures, including those for robotic and minimally invasive surgeries.
- Comprehensive Diagnostics: A full-fledged department with cutting-edge technology, including 3T MRI, CT Scan, Digital X-Ray, and advanced pathology labs.
- Round-the-Clock Support: 24×7 emergency ambulance services, pharmacy, and blood bank ensure care is available whenever you need it.
- Patient-Centric Design: We maintain the highest standards of hygiene, safety, and infection control to create a clean, secure, and patient-friendly environment.
4. Departments & Specialties
As a top multi-specialty hospital in Delhi, AIIMS offers a comprehensive range of departments, each staffed by leaders in their field. Our key specialties include:
- General Medicine: Managing a wide spectrum of common and complex adult diseases.
- Cardiology & Cardiothoracic Surgery: Renowned for advanced heart treatments, including angioplasty, bypass surgery, and heart transplants.
- Neurology & Neurosurgery: Experts in treating brain and spine disorders with sophisticated surgical interventions.
- Orthopedics & Joint Replacement: Pioneers in trauma care, arthroscopy, and total knee/hip replacements.
- Gynecology & Obstetrics: Providing holistic care for women, from routine check-ups to high-risk deliveries.
- Pediatrics & Neonatology: A dedicated unit for children, featuring a Level III NICU for critically ill newborns.
- Oncology (Cancer Care): A comprehensive cancer center offering medical, surgical, and radiation oncology.
- Other Specialties: Full-fledged departments for ENT, Ophthalmology, Dental Care, Dermatology, and Gastroenterology provide complete care under one roof.
- Emergency & Critical Care: Our 24-hour emergency hospital in Delhi is always prepared for any medical crisis.
5. Doctors & Medical Team
The strength of AIIMS Delhi lies in its people. Our team comprises some of the most expert doctors in Delhi, including senior professors, renowned surgeons, and dedicated clinicians. Many of our doctors have extensive international training and exposure, bringing global best practices to patient care. They are supported by a compassionate and highly skilled nursing staff, technologists, and patient support coordinators who work tirelessly to ensure a smooth and comfortable healing journey for every patient.
6. Technology & Medical Innovation
We believe in harnessing the power of technology to enhance precision, safety, and outcomes. AIIMS is a hub for advanced medical facilities in Delhi, featuring:
- Robotic-Assisted Surgeries: For unparalleled precision in complex procedures.
- AI-Assisted Diagnosis: Aiding in the early and accurate detection of diseases.
- Telemedicine Services: Providing remote consultations to patients across the country.
- Electronic Medical Records (EMR): Ensuring seamless, secure, and efficient management of patient data.
7. Patient Care & Support Services
Patient-centered care is our mantra. We are committed to building a relationship of transparency and trust with every individual who walks through our doors. Our services are designed around your needs:
- Preventive Health Packages: Tailored health check-ups for early disease detection.
- Efficient OPD Services: Streamlined processes for outpatient consultations.
- Robust Feedback System: We actively listen to patient feedback to continuously improve our services.
- Counseling and Support: Holistic support for patients and their families, addressing not just physical but also emotional well-being.
8. Accreditation & Recognition
AIIMS Delhi is an Institution of National Importance, autonomously run under the Ministry of Health & Family Welfare. While as an autonomous institute it has a unique status, it adheres to and often exceeds the stringent standards set by bodies like NABH and NABL. The institute has been consistently ranked as the best hospital in India by various national surveys and is a recipient of numerous awards and accolades for its contributions to medical science, education, and public health.
9. Insurance & Cashless Facilities
Understanding that financial constraints should not hinder quality care, AIIMS Delhi facilitates affordable healthcare in Delhi. We have a structured system for:
- Insurance Tie-ups: We work with a wide network of TPAs (Third Party Administrators) and insurance providers.
- Cashless Hospitalization: Eligible patients can avail of cashless treatment facilities.
- Transparent Billing: Our billing process is clear and detailed, with no hidden costs.
10. Community & CSR Activities
Our commitment extends beyond the hospital walls. AIIMS Delhi actively engages in community welfare through:
- Free Health Camps and Vaccination Drives in urban and rural areas.
- Massive Blood Donation Camps to support our blood bank.
- Public Health Education Programs on topics like diabetes, hypertension, and sanitation.
- Outreach Programs specifically designed for underprivileged communities.
11. Research, Education & Training
AIIMS is not just a hospital; it is India’s leading medical university. We foster a vibrant environment of learning and discovery through:
- Regular CME Sessions and Workshops for doctors and healthcare professionals.
- Pioneering Clinical Research that contributes to global medical knowledge.
- Training the Next Generation of doctors, nurses, and paramedics, ensuring a legacy of excellence.
12. Environmental Responsibility
We are committed to sustainable healthcare. Our green initiatives include solar energy projects, rigorous waste segregation protocols, and water conservation measures to minimize our environmental footprint.
13. Testimonials & Patient Stories
“I traveled from a small town in Bihar for my father’s heart surgery. The care and expertise at AIIMS Delhi were beyond our expectations. The doctors were not just skilled but also incredibly supportive.” – Rajesh K.
“The gynecology team provided exceptional care throughout my high-risk pregnancy. My daughter was cared for in the NICU for two weeks, and thanks to the dedicated staff, both of us are healthy today.” – Priya M.
“The oncology department gave me a second chance at life. The treatment was comprehensive, and the emotional support from the counselors was a pillar of strength.” – Anil S.
14. Contact & Appointment Information
Your health is our priority. Getting in touch with us is simple.
- For Appointments: Appointments for various OPDs can be booked online through the official AIIMS website or via telephone.
- Helpline: +91-11-26588500 / 26588700
- Emergency: +91-11-26589683 (Trauma Center)
- Email: For administrative queries, please check the contact section on the website.
- Website: www.aiims.edu
- Address: Ansari Nagar, New Delhi – 110029, India
Frequently Asked Questions (FAQs)
1. What are the visiting hours at AIIMS Delhi?
Visiting hours are typically restricted and vary by ward. It is best to check with the specific department or ward in-charge for the current schedule to ensure the patient’s rest and recovery.
2. How can I book an appointment online at AIIMS Delhi?
Appointments can be booked online through the official AIIMS website (www.aiims.edu) under the ‘Online Appointment’ section. You will need to register and follow the steps for your desired department.
3. Does the hospital provide emergency services 24×7?
Yes, AIIMS Delhi is a 24-hour emergency hospital in Delhi with a dedicated Trauma Center and emergency departments for adults and children.
4. Which departments are available at AIIMS Delhi?
AIIMS is a top multi-specialty hospital in Delhi with over 50 clinical departments, including Cardiology, Neurology, Orthopedics, Oncology, Pediatrics, and many more.
5. Does the hospital have NABH accreditation?
As an autonomous Institution of National Importance, AIIMS Delhi maintains its own rigorous standards that meet and often exceed national accreditation benchmarks.
6. What insurance and cashless options are accepted?
AIIMS has tie-ups with numerous TPAs and insurance companies for cashless hospitalization. Please check with the billing and accounts department for the specific list of empaneled providers.
7. How can I reach the hospital from the nearest metro station?
The nearest metro station is AIIMS Metro Station on the Yellow and Pink Lines. The hospital is a short walk from the station, and auto-rickshaws are also readily available.
8. Does the hospital offer ambulance services?
Yes, AIIMS Delhi operates a 24×7 emergency ambulance service. You can call the central emergency number for assistance.
9. Are there any special packages for preventive health checkups?
Yes, the hospital offers various comprehensive preventive health packages. Details can be obtained from the Preventive & Occupational Health Medicine department.
10. Does AIIMS Delhi have ICU and critical care facilities?
Absolutely. We have one of the largest and most advanced networks of specialized ICUs in the country, including Medical, Surgical, Cardiac, Neurological, and Pediatric ICUs.
11. How experienced are the doctors at AIIMS Delhi?
Our doctors are among the most expert doctors in Delhi, comprising senior faculty, professors, and specialists with decades of experience and extensive training, often from renowned international institutions.
12. Is there a 24-hour pharmacy inside the hospital?
Yes, a 24-hour pharmacy is located within the hospital campus to cater to the needs of patients and their attendants at any time.
13. Does the hospital offer maternity and neonatal services?
Yes, the Department of Gynecology & Obstetrics and the Department of Pediatrics & Neonatology provide complete care for mothers and babies, including a state-of-the-art Level III NICU.
14. Are there any tie-ups with government health schemes?
AIIMS Delhi provides treatment under various government health schemes like the Central Government Health Scheme (CGHS) and Employees’ State Insurance (ESI).
15. How can international patients get treatment here?
International patients can seek treatment through the AIIMS International Patient Cell, which assists with appointments, visas, and accommodation.
16. Does the hospital offer telemedicine or online consultation?
Yes, AIIMS offers telemedicine services for follow-up consultations and expert opinions, making affordable healthcare in Delhi accessible to patients in remote locations.
17. What are the visiting rules for admitted patients?
Visiting rules are strict to prevent infection and ensure patient privacy. Typically, only one attendant is allowed, and general visiting is limited. Please adhere to the guidelines displayed in the wards.
18. Does the hospital conduct regular health camps in Delhi?
Yes, AIIMS regularly organizes free health check-up camps, screening drives, and public health awareness programs in and around Delhi as part of its community outreach.
19. How do I apply for a job or internship at AIIMS Delhi?
All recruitment and academic admissions are announced on the official AIIMS website. You can check the ‘Recruitment’ and ‘Academics’ sections for current openings and courses.
20. Why is AIIMS Delhi considered one of the best hospitals in Delhi?
AIIMS Delhi is considered the best due to its unparalleled combination of expert doctors, advanced medical facilities, a legacy of trust, a commitment to affordable healthcare, and its triple role as a premier treatment center, a leading medical school, and a pioneering research institution.
For decades, the All India Institute of Medical Sciences (AIIMS), Delhi, has stood as a pillar of hope and healing. It is more than an institution; it is a testament to India’s commitment to providing world-class, compassionate, and accessible healthcare for all. Our unwavering dedication to patient well-being, medical innovation, and community service makes us Delhi’s most trusted healthcare partner, today and for the generations to come.