Here in the heart of the North Country, Clifton-Fine Hospital has grown alongside the community it serves. We’ve learned that the best medical care combines modern expertise with the familiar comfort of a trusted neighbor. As your local hospital in Star Lake, we are committed to keeping essential and advanced health services within reach, so you can focus on getting better without the burden of long-distance travel.
The Principles That Shape Your Care
Everything we do springs from a few fundamental beliefs about what healthcare should be.
- Our Vision: We aim to set a new benchmark for rural medicine, where innovation and compassion are part of every treatment plan.
- Our Mission: It’s our purpose to make excellent healthcare a practical, affordable reality for every family in our region.
- How We Work: We hold ourselves to the highest ethical standards, approach every person with understanding, strive for the best possible results, value collaboration, and always look for smarter ways to care for you.
A Space Built for Recovery
While our roots are local, our clinical environment meets contemporary standards. We’ve designed our hospital to support healing from the moment you arrive. This means around-the-clock emergency care, modern surgical facilities, and an intensive care unit for our most critical patients. When you need diagnostic clarity, our on-site imaging and lab services provide timely answers. We also manage details like pharmacy needs and emergency transport, all with your peace of mind in focus.
Comprehensive Specialized Care, Coordinated for You
Finding the right specialist shouldn’t mean navigating a maze of different clinics. We bring together a broad spectrum of medical expertise under one roof, ensuring your doctors work as a unified team.
- Primary Care: Your long-term ally for wellness, chronic disease management, and navigating the healthcare system.
- Heart Care: Comprehensive services for your cardiovascular health, spanning preventive cardiology, advanced testing, and surgical intervention.
- Neurology & Neurosurgery: Specialized care for disorders of the brain, spine, and nerves, from diagnosis to treatment.
- Bone & Joint Health: Expertise in treating injuries, arthritis, and performing joint replacements to restore your active life.
- Care for Women & Mothers: Full-spectrum support for women’s health, including prenatal care, childbirth, and gynecological services.
- Pediatrics: A welcoming, specialized practice for the unique health needs of children and adolescents.
- Oncology Care: A supportive, integrated approach to cancer treatment that addresses both physical and emotional health.
- Immediate Emergency Care: A fully-equipped and staffed emergency department prepared for any urgent health situation.
- Focused Specialties: We also offer expert care in eye health, ENT conditions, skin health, gastrointestinal disorders, and dental needs.
The People Behind Your Care
Technology is vital, but healthcare is ultimately human. Our physicians bring experience from respected medical centers and choose to practice here because they believe in community-focused care. They are supported by nurses and staff who see you as a person, not just a patient. We pride ourselves on building relationships, not just providing treatments.
Technology That Serves Our Community
We thoughtfully integrate new tools that genuinely improve your care. This means offering surgical options that minimize recovery time, providing secure video visits for follow-up care, and using a connected digital records system so your care team is always informed. Our goal is to ensure you benefit from medical progress, right here in Star Lake.
Putting Your Experience First
We know a hospital visit can be stressful. That’s why we emphasize clear communication, respectful dialogue, and transparent processes at every step. Beyond treating illness, we provide resources like health screenings and wellness guidance to help you and your family stay healthy. We listen to your feedback and take pride in every success story.
A Mark of Quality You Can Trust
Our commitment to safety and quality is verified by our accreditation from The Joint Commission (JCAHO). This external recognition is important to us—it confirms we are meeting rigorous national standards for patient care every single day.
Straightforward Financial Conversations
We want you to concentrate on getting well, not worrying about bills. Our financial counselors will clearly explain costs, help you understand your insurance benefits, and assist with cashless hospitalization processes when available. Please ask us anything—we’re here to help simplify this aspect of your care.
Investing in Community Wellbeing
Our sense of duty extends into the towns we serve. You’ll often find our staff at local health fairs, free screening events, and school vaccination clinics. By partnering with area organizations, we work to improve health education and access for all our neighbors.
Advancing Knowledge Close to Home
To ensure we offer the most current care, our medical team participates in ongoing education and training. We engage in clinical research and maintain academic connections, bringing relevant insights and advancements back to benefit our patients.
Our Environmental Commitment
Protecting the natural beauty of the North Country is part of caring for our community’s health. We incorporate sustainable measures—from solar energy and water conservation to responsible waste management—into our daily operations.
In the Words of Our Neighbors
“My knee replacement recovery at Clifton-Fine was smooth and supported. The staff cheered me on from surgery through physical therapy, and now I’m back to enjoying the outdoors.” – John D.
“During my daughter’s asthma emergency, the ER team’s expertise and calm demeanor made all the difference. We felt cared for in every way.” – Maria L.
“Facing cancer is daunting, but I never felt alone. The oncology team here treated me with advanced medicine and profound kindness.” – Robert T.
We’re Easy to Reach
Your health questions and needs are welcome here.
Clifton-Fine Hospital
1014 Oswegatchie Trail
Star Lake, NY 13690
Phone: (315) 848-3334
Email: info@clifton-fine.com
Website: www.clifton-fine.com
You can schedule an appointment directly through our website or by calling the number above.
Answers to Questions We Often Hear
What are your visiting hours?
We welcome visitors daily from 8:00 AM until 8:00 PM, believing that family support is valuable to healing, balanced with a patient’s need for quiet rest.
How can I schedule an appointment online?
Our website homepage features a straightforward “Schedule a Visit” form for your convenience.
Is your emergency room always open?
Absolutely. Our emergency department is staffed 24 hours a day, 7 days a week for urgent and critical health issues.
What kinds of specialists practice at the hospital?
We are a multi-specialty center with experts in areas from Family Medicine and Cardiology to Orthopedics, Pediatrics, and Women’s Health. A full directory is available on our site.
Do you have Joint Commission accreditation?
Yes. We are proud to be accredited by The Joint Commission, a leading symbol of quality and safety in healthcare.
Which insurance networks do you work with?
We are in-network with a wide array of major insurance carriers. Our billing team can provide specific details about your plan.
Are video doctor’s appointments available?
Yes. For many follow-up and non-urgent consultations, we offer secure telehealth visits as a convenient option.
Do you provide ambulance service?
We run a dedicated ambulance service available 24/7 for emergency response and patient transfers in the area.
Can I get a routine health screening?
We offer several tailored wellness check-up packages to help you monitor your health proactively.
What’s the best public transportation option to the hospital?
Regional bus services stop near our campus. The most up-to-date route information is posted on the “Location & Directions” page of our website.
At Clifton-Fine Hospital, our promise is to deliver capable, compassionate care that feels personal because it is personal. We are your local healthcare resource, blending skilled medicine with a genuine commitment to our neighbors. Your well-being is the reason we’re here. Let’s work together for your health.