For generations, families in and around Cortland have turned to us for care. Cortland Regional Medical Center is built on a simple idea: you shouldn’t have to travel far to receive exceptional medical treatment. We bring advanced care close to home, blending leading-edge technology with genuine, personal attention. Our team is dedicated to your well-being, offering a full spectrum of services in an environment where you and your family can feel comfortable and confident.
What Guides Our Care
Our daily work is rooted in a clear set of principles that inform every decision we make and every patient we see.
Our Vision: To be your most trusted source for compassionate and innovative healthcare in our region.
Our Mission: To provide outstanding, accessible medical care to every member of our community, regardless of their background or circumstance.
Our Values: Our Promise to You
- Integrity: We believe in honest, transparent communication.
- Compassion: We listen first and treat you with the dignity and kindness we would show our own family.
- Excellence: We are committed to achieving the best possible results through skill and continuous learning.
- Teamwork: Your care is a coordinated effort, with specialists collaborating seamlessly on your behalf.
- Innovation: We responsibly adopt new technologies and techniques that improve safety, accuracy, and recovery.
Designed for Healing & Comfort
We’ve designed our campus to be a place of healing. Our facilities are modern, clean, and safe, equipped to support a wide range of medical needs. Key features include:
- Advanced Intensive Care Units (ICUs) with 24/7 specialist monitoring.
- Modern operating suites for complex surgical procedures.
- Full-service diagnostic imaging, including MRI, CT scanning, and digital X-ray.
- A 24-hour emergency department, on-site pharmacy, and ambulance services.
Comprehensive Specialized Care
From routine check-ups to complex treatments, our coordinated specialties work together for you. Our departments include:
- General & Internal Medicine: For overall health management and chronic conditions.
- Heart & Vascular Care: Covering prevention, intervention, and cardiac surgery.
- Brain & Spine Health: Treating neurological disorders with both non-surgical and surgical approaches.
- Orthopedics & Sports Medicine: Care for joint pain, injuries, and rehabilitation.
- Women’s Health & Obstetrics: Complete care through all stages of a woman’s life, including childbirth.
- Pediatrics & Newborn Care: Specialized medicine for our youngest patients.
- Cancer Care: A coordinated oncology program offering medical, radiation, and surgical treatment.
- Specialized Services: Including ENT, Eye Care, Dermatology, and Gastroenterology.
- Emergency & Critical Care: A fully-equipped team ready for any urgent health issue.
The People Who Care for You
Our greatest asset is our people. Our physicians are board-certified and bring experience from leading institutions. They are supported by nurses, technicians, and staff chosen for both their expertise and their heartfelt commitment to patient care. We build relationships, not just treatment plans.
Technology in Service of Better Outcomes
We invest in technology that makes care safer, more precise, and often easier on you. This includes:
- Minimally invasive and robotic-assisted surgical systems for shorter recoveries.
- Advanced diagnostic tools that aid in early detection.
- Secure telemedicine options for convenient follow-up visits.
- A unified electronic health record so your care team is always informed.
Support That Extends Beyond Treatment
We care for the whole person. This means clear communication about your care plan, emotional support during difficult times, and resources for your journey back to health. We offer wellness programs, preventive health screenings, and always welcome your feedback to improve our services.
A Recognized Standard of Quality
Cortland Regional Medical Center is accredited by The Joint Commission. This voluntary achievement demonstrates our consistent commitment to meeting the highest national standards for safety and quality in patient care.
Clear Financial Guidance
We work to make quality care accessible. Our team has agreements with most major insurance providers and health plans to streamline the process. Our financial counselors are here to explain costs, discuss options, and help you navigate any available assistance programs.
Committed to Our Community
Our responsibility extends beyond our walls. We actively participate in community health through free screenings, vaccination drives, and educational seminars because the health of our community defines our purpose.
Education & Environmental Stewardship
We are dedicated to training the next generation of caregivers and advancing medicine through clinical research and professional education. We are also committed to sustainable operations, employing eco-friendly practices to protect our local environment.
Stories from Our Patients
“The cardiac team didn’t just save my life; they gave me confidence throughout my recovery. The skill and compassion were incredible.” – James R.
“Facing cancer is overwhelming, but my care team walked with me every step. They treated me like a person, not just a patient.” – Sarah L.
“Having our baby here was such a positive experience. The staff made us feel safe, supported, and celebrated.” – The Peterson Family
We Are Here for You
Taking charge of your health starts with a conversation. To schedule an appointment or learn more, please reach out.
Phone: (212) 555-1234
Email: info@cortlandregional.com
Address: [Central Cortland], New York, NY, USA
Website: www.cortlandregional.com
Common Questions
1. What are your visiting hours?
General visiting hours are from 8:00 AM to 8:00 PM. Hours in specialized units like the ICU may vary to best support patient recovery. Please check with our front desk for specific unit policies.
2. How do I book an appointment?
You can schedule an appointment easily through our website or by calling our main phone number.
3. Is your Emergency Room open 24/7?
Yes. Our Emergency Department is fully staffed and equipped to handle urgent medical situations at any time of day or night.
4. What specialties do you offer?
We provide care across a wide range of specialties, including Cardiology, Orthopedics, Neurology, Oncology, Women’s Health, Pediatrics, and more.
5. Are you accredited by The Joint Commission?
Yes. We maintain accreditation from The Joint Commission, reflecting our commitment to rigorous quality and safety standards.
6. Which insurance plans do you accept?
We work with most major insurance providers. For specific details, please contact our billing department or visit the insurance section of our website.
7. How do I get to the hospital using public transit?
Our location is accessible via several bus routes and is a short walk from the Cortland Street subway station.
8. Do you have ambulance services?
Yes, we operate 24/7 emergency ambulance services for our community.
9. Do you offer health check-up packages?
Yes, we provide a variety of preventive health screenings tailored to different ages and risk factors.
10. What level of ICU care is available?
We have advanced Intensive Care Units staffed by specialized physicians and nurses to provide critical care.
11. How experienced are your doctors?
Our medical staff includes highly experienced, board-certified physicians who are leaders in their fields.
12. Is there an on-site pharmacy?
Yes, we have a full-service pharmacy located within the medical center for your convenience.
13. Do you provide maternity and newborn care?
Yes. Our obstetrics department offers comprehensive prenatal, delivery, and postnatal care, supported by a specialized neonatal unit (NICU).
14. Do you participate in Medicare and Medicaid?
Yes, we participate in these and other government health programs. Our counselors can assist with questions about coverage.
15. Can international patients receive care here?
Absolutely. We welcome international patients and offer dedicated support to assist with travel, lodging, and care coordination.
16. Do you offer video consultations?
Yes, we provide secure telehealth services for appropriate follow-up and non-emergency consultations.
17. What is your current visitor policy?
Our policies balance patient healing with family support. Please visit our website for the most up-to-date visitor guidelines.
18. Do you host community health events?
Yes, we regularly organize free health screenings, wellness seminars, and awareness campaigns throughout the year.
19. How can I explore career opportunities at the medical center?
All current job openings and information about internships are posted in the Careers section of our website.
20. What makes Cortland Regional a leading choice for care?
Patients choose us for our combination of advanced technology, expert and compassionate staff, a full range of services, and a deep commitment to our community’s health. We strive every day to earn your trust.
Thank you for considering Cortland Regional Medical Center. We are honored by the trust our community places in us and are dedicated to being your partner in health for years to come.