For generations, Gouverneur Hospital has been more than a medical center to New Yorkers. We are a cornerstone of community health, a place where advanced medicine meets genuine human connection. Located right in the heart of the city, we are your accessible partner in health, dedicated not just to treating illness but to supporting your overall well-being. Families from across the boroughs, and patients from around the world, trust us with their care.
What Guides Us: Our Vision and Values
Every decision we make is rooted in a simple, powerful promise: to provide exceptional healthcare with kindness and integrity.
- Our Vision: To be a New York leader in compassionate, innovative medical care.
- Our Mission: To make top-tier healthcare accessible and personal for every single patient.
- Our Core Values: These principles are our daily practice:
- Integrity: We are honest and ethical in everything we do.
- Empathy: We listen first, understanding your unique situation with respect.
- Excellence: We pursue the best possible outcomes through skill and continuous learning.
- Teamwork: Your care is a collaboration among specialists, all focused on you.
- Innovation: We safely adopt new technologies and techniques to improve your treatment.
A Modern Healing Environment
Stepping into Gouverneur Hospital, you enter a space designed for healing. Our facilities are built around your safety and comfort. We feature advanced surgical suites, intensive care units, and a full spectrum of diagnostic imaging, including MRI and CT scanning. With 24/7 emergency care, an on-site pharmacy, and our own ambulance service, we are prepared for any health need. Stringent cleanliness protocols and calm, welcoming surroundings are a priority throughout our campus.
Comprehensive Care Under One Roof
As a multi-specialty hospital, we bring a wide range of expert care to you in one location. Our collaborative model means our specialists work together to create a unified plan for your health.
Our key departments include:
- General Medicine & Primary Care
- Cardiology & Heart Surgery
- Neurology & Neurosurgery
- Orthopedics & Joint Replacement
- Women’s Health (Obstetrics & Gynecology)
- Pediatrics & Neonatal Care (Level III NICU)
- Oncology & Cancer Treatment
- Gastroenterology
- Emergency & Critical Care
- Specialized Clinics for ENT, Eye, Dental, and Skin health
The People Who Care for You
Our greatest strength is our team. Our board-certified physicians are leaders in their fields, supported by nurses and staff who are chosen for both their skill and their compassion. When you come to us, you gain a dedicated team that listens to your concerns and fights for your health.
Technology in Your Corner
We invest in precise, advanced tools to support our clinicians in providing safer, more effective care. This includes minimally invasive robotic surgery systems for faster recovery, AI-assisted diagnostic aids for earlier detection, secure telehealth for convenient consultations, and integrated electronic health records that ensure all your doctors are perfectly coordinated.
Your Experience Comes First
From your first phone call to your follow-up visit, your comfort is our focus. We believe in clear communication, compassionate support for both patients and families, and care that addresses emotional as well as physical needs. We offer personalized health screenings, efficient outpatient services, and we actively listen to your feedback to improve continuously.
A Recognized Standard of Excellence
Gouverneur Hospital is proud to be accredited by The Joint Commission (JCAHO). This gold-standard recognition reflects our everyday commitment to meeting the highest national benchmarks for safety and quality in patient care.
Simplifying Your Healthcare Journey
We work with most major insurance providers and offer transparent billing and cashless facilities to minimize stress. Our financial counselors are here to help you navigate coverage and available assistance programs.
Caring for Our Community
Our responsibility extends beyond our walls. We are actively involved in our New York community through free health screenings, vaccination drives, and partnerships with local organizations to support underserved neighborhoods.
Advancing Medicine for Tomorrow
As a teaching hospital, we contribute to the future of medicine through staff education, clinical research, and partnerships with leading medical schools. This culture of learning directly benefits our patients with the latest evidence-based care.
Stories from Our Patients
“My heart surgery team at Gouverneur gave me a second chance. The surgeons were exceptional, and the nurses treated me like family. I’m forever grateful.” – Robert D., Manhattan
“The maternity team made the birth of our daughter a beautiful, supported experience. We felt safe and cared for every single step.” – The Chen Family, Queens
“After my knee replacement, the rehabilitation therapists were amazing. Their expertise and encouragement got me back to my daily walks, free from pain.” – Margaret L., Brooklyn
We Are Here for You
Taking the next step for your health is simple.
- Phone: +1 (212) 555-0100
- Email: info@gouverneurhospital.com
- Address: Lower East Side, New York, NY, USA
Schedule an appointment easily through our website’s secure patient portal.
Common Questions About Our Hospital
What are your visiting hours?
General visiting hours are from 11:00 AM to 8:00 PM. Hours for special units like the ICU may differ, so we recommend checking with our front desk for specific details.
How do I book an appointment online?
You can schedule directly via the “Book an Appointment” section on our official website.
Do you have 24-hour emergency care?
Yes. Our Emergency Department is fully staffed and open around the clock for any medical crisis.
What specialties do you offer?
We provide a full range of specialties, including Cardiology, Neurology, Orthopedics, Cancer Care, Women’s Health, and Pediatrics. A complete list is available in the “Departments” section above.
Are you accredited by The Joint Commission?
Yes. We maintain accreditation from The Joint Commission, a leading indicator of our quality and safety standards.
Which insurance plans do you accept?
We participate with most major insurance networks. For specific plan details, please visit our website’s billing section or speak with a financial counselor.
How do I get to the hospital by public transit?
We are easily reached by subway and bus. Detailed directions are available on the “Contact Us” page of our site.
Do you provide ambulance services?
We operate a 24/7 emergency ambulance service. In an emergency, always dial 911 first.
Do you offer health checkup packages?
Yes. We provide customizable preventive health screenings for individuals and families.
How advanced are your ICU facilities?
We have dedicated, modern Intensive Care Units (Medical, Surgical, and Cardiac) staffed by specialized doctors and nurses.
What are the qualifications of your doctors?
Our physicians are board-certified specialists with extensive experience and training from prestigious institutions.
Is there an on-site pharmacy?
Yes. Our full-service pharmacy is open 24 hours a day for the convenience of our patients and visitors.
Do you provide maternity and newborn care?
Absolutely. We offer complete obstetric care, labor & delivery services, and have a Level III Neonatal ICU (NICU) for newborns needing specialized attention.
Do you work with Medicare and Medicaid?
We participate in various government health programs. Our billing department can provide specific information about your coverage.
Do you assist international patients?
Yes. Our International Patient Services team provides dedicated support with medical coordination, travel, and accommodations.
Are telehealth consultations available?
We offer secure video consultations for follow-up appointments and non-urgent medical advice.
What is your visitor policy for admitted patients?
Policies are designed to ensure patient rest and safety and may vary by unit. Please consult the patient’s nursing station for current guidelines.
Do you host community health programs?
We regularly organize free health education workshops, screenings, and awareness camps throughout NYC.
How can I explore career opportunities at the hospital?
We welcome passionate professionals. Please visit the “Careers” section on our website for current openings and internship information.
A Final Word
At Gouverneur Hospital, we believe outstanding healthcare blends three things: the latest medical technology for accurate treatment, compassionate care that sees you as a person, and a steadfast commitment to our community’s health. Whether you need a routine checkup, complex surgery, or emergency intervention, you can trust our team to be with you. Thank you for considering us. Your well-being is our purpose.