For nearly fifty years, Winthrop University Hospital has been woven into the fabric of Long Island life. The same families who brought their children here for vaccinations return years later for more complex care—not because they have to, but because they want to. We’re officially a teaching hospital affiliated with leading academic institutions. But in our daily work, we think of ourselves simply as your neighborhood hospital, fortunate enough to offer some of the region’s most sophisticated medical care. Located in Mineola, our growth has been shaped by the community itself: each expansion, each new service, each investment in technology has been a direct response to what our patients have told us they need.
The Beliefs That Guide Us
Before any medical decision is made, before any treatment plan is drafted, we check ourselves against a few core principles.
We believe healthcare should feel human again. Not cold. Not transactional. Not rushed.
We believe where you live or how much you earn should never determine the quality of care you receive. That’s not idealism—that’s a standard we hold ourselves to, every single day.
We believe trust is built in small moments. A nurse who notices you’re anxious. A surgeon who calls you the night before your procedure. A front-desk staff member who remembers your name.
These aren’t aspirations hanging on a wall. They’re how we operate.
A Hospital Designed Around You
Walk through our doors, and you’ll notice something immediately. This place was planned with patients, not just physicians, in mind.
Our ICUs aren’t just packed with monitoring equipment—they’re arranged so nurses never lose sight of their patients. Our operating rooms handle the most intricate robotic and minimally invasive procedures, yet they’re positioned just steps away from our imaging suites, so you’re not transported across campus between tests. Our emergency department treats everything from minor fractures to major trauma, all while keeping wait times as short as humanly possible.
The pathology lab runs 24 hours a day. The pharmacy never closes. The cleaning staff follows protocols that exceed state requirements—not because anyone’s checking, but because infection prevention saves lives.
We didn’t build this hospital all at once. We built it over time, listening to what didn’t work and fixing it, keeping what did and improving it.
Every Specialty, Under One Roof
You know what’s exhausting? Driving to three different buildings for three different appointments, explaining your medical history each time, waiting for records to be faxed, hoping someone connects the dots.
We eliminated that years ago.
Internal Medicine – For ongoing conditions, annual physicals, and the everyday questions that arise between checkups.
Heart & Vascular Institute – From cholesterol management to coronary bypass surgery, all coordinated by a single team.
Brain & Spine Center – Neurosurgeons and neurologists working side by side, often in the same clinic session.
Orthopedics & Sports Medicine – Joint replacements, fracture care, and arthritis management, including robotic-assisted procedures that shorten recovery.
Women’s Health – Routine gynecologic care, high-risk pregnancy management, and minimally invasive gynecologic surgery.
Children’s Health – Primary care pediatrics, pediatric subspecialists, and a Level III NICU where the smallest patients receive the most advanced attention.
Cancer Institute – Medical oncology, radiation oncology, and surgical oncology in one coordinated program. Your care team meets regularly. They talk to each other. They plan together.
ENT, Eye, Dental & Skin – Chronic sinusitis, cataract surgery, oral surgery, and skin cancer screenings—all here.
Digestive Health – Advanced endoscopy and motility studies for conditions affecting the esophagus, stomach, intestines, and liver.
Critical Care – Staffed around the clock by physicians who are board-certified in intensive care medicine.
No one here works in isolation. Your cardiologist knows your endocrinologist. Your radiologist consults with your surgeon before they ever pick up a scalpel. That’s not convenient—it’s essential.
The Hands That Heal
You’ll find our physicians quoted in medical journals and presenting at international conferences. They’ve trained at some of the most prestigious institutions in the world. They’ve authored textbook chapters. They’ve developed surgical techniques now used in operating rooms across the country.
But ask any patient what stands out about their doctor at Winthrop, and you’ll hear something else entirely.
“She sat down.”
“He drew me a diagram.”
“She called me on a Sunday.”
Our nurses don’t just administer medication and check vitals. They notice when you haven’t touched your lunch tray. They pull up a chair when you’re scared. They teach families how to care for loved ones after discharge, sometimes demonstrating the same dressing change three or four times until everyone feels confident.
The people who clean your room, transport you to tests, and deliver your meals—they’re part of your care team too. We hire for kindness. Everything else can be taught.
Technology With Purpose
We don’t acquire new equipment because it’s flashy or because the hospital down the street has it. We invest in technology that meaningfully improves outcomes.
Robotic surgery platforms allow our urologic and gynecologic surgeons to operate through incisions smaller than a fingernail. Patients lose less blood, experience less pain, and return to work weeks faster.
Artificial intelligence doesn’t replace our radiologists—it augments them. Algorithms flag suspicious findings on mammograms and CT scans, but a fellowship-trained physician always makes the final call.
Telemedicine isn’t a pandemic relic. It’s a permanent option for follow-up visits, medication management, and consultations when traveling to Mineola is difficult. You’ll see the same specialist you’d see in person. Your privacy is fully protected.
Electronic medical records follow you across departments. The emergency physician sees what your primary care doctor noted last week. The pharmacist reviews your allergy history before dispensing a new prescription. Nothing is lost. Nothing is repeated unnecessarily.
Healing Doesn’t Stop at Discharge
Your relationship with us shouldn’t end the moment you walk out the door.
Our preventive health packages are designed around your age, gender, family history, and lifestyle. Some patients need cardiac risk assessments. Others need cancer screenings. Many just need a trusted physician who knows their baseline and can spot when something changes.
We’ve streamlined our outpatient services because we know your time is valuable. Blood draws are scheduled, not queued. Referrals are processed electronically. Test results appear in your patient portal as soon as they’re verified, often within hours.
We also ask what we could have done better. Every patient survey is read—not tabulated, but read. When multiple people mention difficulty finding parking, we add valet service. When families express confusion about discharge instructions, we redesign our paperwork. You’re not just receiving care here. You’re helping us improve it.
The Recognition That Matters Most
Yes, we’re accredited by The Joint Commission. Yes, we’ve received national awards for patient safety, stroke care, and cardiac surgery. Yes, our outcomes consistently exceed regional and national averages.
But here’s what doesn’t appear in those reports:
The grandmother who brought us cookies after her discharge, because she said we treated her like royalty.
The young father who cried in the hallway—not from grief, but from relief—when we told him his son’s tumor was benign.
The couple who drive forty minutes past three other hospitals to deliver their babies here, because their first delivery was with us twelve years ago.
That’s the recognition we work for.
Straight Talk About Cost
We accept virtually every major insurance plan operating in New York. Most visits qualify for cashless, paperless processing—you show your card, we verify coverage, and you’re seen. No checks. No reimbursement forms.
For patients without insurance or with high deductible plans, our financial counselors provide upfront cost estimates before any non-emergency service is rendered. We also screen for hospital assistance programs, charity care, and government-sponsored coverage. You won’t receive a surprise bill weeks later wondering what happened.
If you’re concerned about cost, say so. We’ll help you understand your options. That’s not a special service—it’s standard practice.
Beyond Our Walls
We leave the hospital frequently.
Our community health team organizes free blood pressure screenings at houses of worship. Our oncologists speak at support groups in community centers. Our pediatricians partner with schools to provide sports physicals for students who might otherwise go without.
During flu season, we set up vaccination clinics in neighborhoods where access to healthcare is limited. When natural disasters occur, our emergency physicians deploy with local response teams. When we identify gaps in services—dental care for elderly adults, for instance—we don’t wait for someone else to address them.
We also recognize that healthcare contributes significantly to environmental waste. Our solar array generates a portion of the hospital’s electricity. Our recycling program diverts tons of material from landfills annually. Our anesthesia department has reduced greenhouse gas emissions by switching to lower-impact agents. These choices don’t make headlines, but they matter for the community we’ll leave to our grandchildren.
Where Tomorrow’s Treatments Begin
Because we’re a teaching hospital, your care is informed by what we’re discovering today.
Medical students and residents train alongside our attending physicians, bringing fresh perspectives and questions that challenge established practice. Continuing education isn’t optional for our staff—it’s woven into weekly schedules. Clinical trials offer patients access to therapies not yet widely available, often at no cost.
This academic environment creates a certain restlessness. We’re never entirely satisfied with our current outcomes. We’re always reading the literature, attending the conferences, questioning our own assumptions. If you’re the kind of patient who wants your physician to be slightly obsessed with getting better results, you’ll fit right in here.
From People We’ve Cared For
“My father was treated here for pancreatic cancer. He lived fourteen months past his original prognosis. Those extra months mattered. We watched his granddaughter start kindergarten.”
— Maria T., Westbury
“I’ve had three knee replacements—two elsewhere, one here. There’s no comparison. The physical therapy team had me walking the day after surgery. I was driving in two weeks.”
— Leonard F., Floral Park
“When my husband was in the cardiac ICU, I slept in his room for six nights. No one made me feel like I was in the way. The night nurse brought me blankets and coffee without being asked.”
— Doris K., Williston Park
“English isn’t my mother’s first language. The hospital arranged a Gujarati interpreter for her oncology consult. She finally understood what the doctors had been explaining for weeks.”
— Amit S., New Hyde Park
Making an Appointment Shouldn’t Be Complicated
Call us. Email us. Use the website. Walk in.
Phone: +1 (212) 555-1234 – answered by a human, 24 hours a day, seven days a week.
Email: info@winthropuh.com – we respond within one business day, usually sooner.
Online: www.winthropuh.com – click “Schedule an Appointment,” select your specialty, and choose a time that works for you.
Address: Mineola, New York – easily accessible by train, bus, and car. Free parking is available.
If you’re unsure which specialist you need, describe your symptoms to our scheduling team. They’re trained to direct you appropriately. If you need to be seen today, mention that. We reserve same-day appointments for urgent concerns.
Answers to Questions You Might Have
When can I visit my family member?
General visiting hours are 10 AM to 8 PM. Maternity and pediatric units have different policies to protect new mothers and children. Check our website for unit-specific guidelines.
How do I access my test results?
Log in to your patient portal account. Results are posted as soon as they’re verified—often before your physician has a chance to call. If anything requires immediate attention, you’ll be contacted directly.
Do I need a referral to see a specialist?
That depends on your insurance plan. Our registration team can verify your requirements before your appointment.
What if I don’t have insurance?
You’ll still receive care. Our financial counselors will work with you to arrange affordable payment plans or identify assistance programs you may qualify for.
Can you accommodate disabilities?
Yes. Every area of the hospital is wheelchair accessible. We also provide interpretation services for hearing-impaired and non-English-speaking patients at no cost.
Do you perform bariatric surgery?
We offer a comprehensive weight loss surgery program, including gastric bypass, sleeve gastrectomy, and revisional procedures. Educational seminars are held monthly.
Is there lodging for out-of-town families?
We maintain relationships with nearby hotels offering discounted rates for patients and their families. Our social work department can provide this information upon request.
How do I transfer my medical records from another hospital?
Complete the medical records release form on our website, or request it at your first appointment. We’ll handle the transfer process.
What makes Winthrop different from other hospitals on Long Island?
We’re large enough to offer tertiary-level specialty care, but we’ve intentionally preserved a community hospital culture. Your physician knows your name. Your nurse knows your story. And when you return years later, people remember you.
One Last Thing
Every hospital has technology. Every hospital has trained physicians. Every hospital follows protocols and pursues accreditation.
But not every hospital operates the way we do—with the quiet understanding that behind every medical record number is a life. A parent. A child. Someone’s reason for getting up in the morning.
That’s what we protect here. Not our reputation. Not our rankings. The trust people place in us when they’re vulnerable, scared, or in pain.
If you’re reading this because you’re considering us for an upcoming procedure, a new diagnosis, or simply a primary care physician who has time to listen—we’re ready for you. We’ve been ready for more than forty years.
And we’ll be here tomorrow, and the day after that, and for whatever comes next.