For as long as anyone around here can remember, families have turned to Ellis Hospital. Not just because we’re conveniently located in Schenectady. But because over the years, we’ve earned something that can’t be built overnight: trust.
Walk through our doors, whether it’s your first visit or your fifth, and you’ll notice the difference. The front desk greets you by name. Your doctor sits down—actually sits—to talk. The nurse checks on you even when you haven’t pressed the call button. That’s not protocol. That’s just how we believe healthcare should feel.
Why We Do What We Do
Every hospital has a mission statement. Ours isn’t framed in a hallway somewhere.
What we’re working toward
Care that doesn’t make you choose between cutting-edge treatment and being treated like a person. You deserve both.
What gets us out of bed in the morning
Making sure excellent care isn’t reserved for a few. If you need treatment, we’ll figure out the rest together.
The lines we don’t cross
- We don’t hide costs.
- We don’t rush appointments.
- We don’t talk about you like you’re not in the room.
- We don’t let ego get in the way of a second opinion.
- We don’t settle for “good enough.”
A Building That Actually Helps You Heal
Let’s be honest—no one wakes up hoping to spend time in a hospital. So we tried to make ours feel less like one.
Yes, the rooms are clean and private. Yes, the equipment is state-of-the-art. But what matters more is what happens inside those rooms.
- Our ICUs are staffed by critical care physicians, not rotated in from other floors. The same team that sees you in the morning is there at 2 a.m.
- Our operating rooms are built for precision—robotic arms that move with more accuracy than the human hand, smaller cuts, faster healing.
- X-ray, MRI, CT, blood work—all on-site. No sending you across town with a clipboard and a map.
- Pharmacy open when you need it, not when it’s convenient for us.
Every Specialty, Under One Roof
You shouldn’t have to coordinate your own care. That’s our job.
Everyday health – Annual physicals, managing diabetes, keeping blood pressure in check. The kind of care that keeps you out of the hospital.
Heart health – From catching early warning signs to bypass surgery and minimally invasive valve repairs. Our cardiologists don’t just treat conditions; they treat people who want to get back to their lives.
Brain and spine – Whether it’s months of unexplained headaches or a sudden fall, our neurology team digs until they find answers.
Bones and joints – People travel from across the state for our orthopedics department. Not because we have fancier equipment, but because our patients walk out using less pain medication and recover faster.
Women’s health – Through every stage: adolescence, pregnancy, menopause, and beyond. High-risk obstetrics, gentle gynecology, and doctors who actually listen.
For the littlest ones – A Level III NICU staffed by neonatologists who treat each tiny patient like they’re the only one that matters.
Cancer care – Medical oncology, radiation, surgery—all coordinated, all here. Your oncologist knows your surgeon. Your surgeon knows your radiologist. No one is reading from a different script.
Eyes, ears, skin, and teeth – The parts of your health that affect how you show up in the world. We don’t treat them as an afterthought.
Digestive health – Advanced scoping, accurate diagnosis, and treatment plans that don’t rely on guesswork.
Emergencies – When minutes matter, we’re ready. Not just a doctor on call—a full team, fully staffed, 24/7.
The People Who Stay With You
You might forget the name of the device they used for your MRI. But you won’t forget the nurse who brought you tea at 4 a.m. because you couldn’t sleep.
Our physicians are board-certified. Many trained at top institutions. But what makes them exceptional isn’t the diploma on the wall—it’s that they still see each patient as more than a case file.
They call with test results themselves, rather than leaving a message with reception. They ask about your grandkids. They remember that you’re allergic to penicillin even before you remind them.
Tools That Make a Difference
We invest in technology for one reason: it helps you heal.
- Robotic surgery – For certain procedures, this means less pain, smaller scars, and getting back to work sooner.
- AI-assisted imaging – Not replacing radiologists, but helping them spot what the human eye might miss.
- Video visits – Follow-ups from your couch. No commute, no waiting room, no exposure to other illnesses.
- Connected records – Your cardiologist can see what your primary care doctor ordered. No repeating your history for the fourth time.
Care That Doesn’t Stop at Discharge
Getting you well is the goal. Keeping you well is the commitment.
- You’re part of the conversation. We don’t make decisions about your body without you.
- Health checkups that actually fit your life. Customized by age, family history, and what you’re worried about.
- Recovery isn’t just physical. Nutrition counseling, physical therapy, and support for your mental health—all part of the plan.
- We change because of you. Patient feedback led us to extend evening hours, simplify our billing statements, and add more comfortable seating in the chemo infusion suite.
The Accolades Are Nice. Your Trust Matters More.
Still, for those who like to check: Ellis Hospital is accredited by The Joint Commission. We’ve received national awards for patient safety and community health. But the recognition we’re proudest of isn’t printed on a certificate.
It’s when a former patient stops by just to say hello. When someone tells their neighbor, “That’s where I’d want to be.” When a family sends a card years later, just to let us know they still remember how we cared for them.
About the Bill
We’ve never wanted anyone to delay care because they weren’t sure about the cost.
We’re in-network with every major insurance provider in New York. Most plans include cashless treatment. Our financial team will sit with you beforehand—not after—and explain exactly what you’ll owe. If you need assistance, we have programs in place. No fine print. No surprises.
We Live Here, Too
You’ll spot us at the Schenectady farmers market. At the high school health fair. At the senior center offering blood pressure screenings.
We partner with local organizations to reach families who might otherwise fall through the cracks. Not because it’s good PR. Because this is our community. These are our neighbors.
Training Tomorrow’s Healers
As an academic medical center, we teach. Medical students, nursing students, surgical residents. They learn here, and many stay here.
We also run continuing education for working professionals—because medicine evolves, and so should we. Through clinical trials, some of our patients access treatments that aren’t widely available yet. Not experimental for the sake of it. But when standard options aren’t enough.
Small Acts, Bigger Impact
We also believe a hospital should care about the world outside its walls.
Solar panels on our roof. A waste management system that keeps medical waste out of landfills. Water conservation measures that add up over time. It’s not everything. But it’s something.
What People Remember
“Eight weeks ago, I could barely walk to the mailbox. Yesterday, I walked two miles with my dog. The surgery was precise, the recovery was smoother than I expected—but honestly, what I remember most is the night nurse who sat with me when I was scared. She held my hand and told me, ‘We’ve got this.’ She was right.”
— Robert D., Albany
“When my mother was diagnosed, we thought we had maybe a few months. That was three years ago. The oncology team treated her disease, yes. But they also treated her fear. They explained everything. They never made us feel silly for asking questions. They celebrated with us when her scans came back clear. We got three more years because of them.”
— Maria S., Schenectady
“My father had a stroke on a Sunday. I called 911 at 8:14 a.m. By 8:26, he was in CT. By 9, the neurosurgeon had spoken to us. By noon, he was out of surgery. He walks with a cane now. He plays with his grandkids. We don’t take a single day for granted.”
— The Johnson Family, Troy
Let’s Talk
Appointments don’t have to be complicated.
Call: +1 (518) 243-4000
Email: info@ellishospital.org
Online: www.ellishospital.org
Walk in: 1101 Nott Street, Schenectady, NY 12308
If you’re traveling from outside the U.S., we have a dedicated team to help with arrangements. From visa guidance to interpreters to where to stay—we’ll help you figure it out.
Questions Patients Often Ask
What are your visiting hours?
General visiting is 11 a.m. to 8 p.m. ICU and certain units follow different hours—just check with the nursing staff.
How do I book an appointment?
Online through our website, or by phone. Either way, it takes about two minutes.
Is your ER actually open 24/7?
Yes. Fully staffed, fully equipped, always.
What specialties do you offer?
All major medical and surgical specialties. If you need it, we likely have it.
Are you accredited?
Yes, by The Joint Commission—the highest standard for hospital safety and quality in the U.S.
Do you accept my insurance?
We accept nearly all major U.S. plans, including Medicare and Medicaid. Our website has the full list.
Do you have an ambulance?
Yes, 24/7 for emergencies anywhere in the greater Capital Region.
Do you offer preventive health checkups?
Yes. We’ll tailor it to your age, gender, and what actually runs in your family.
Do you have an ICU?
Multiple ICUs—medical, surgical, cardiac—with specialists on-site around the clock.
Are your doctors experienced?
Yes. Board-certified, fellowship-trained, and many have been practicing for decades.
Is there a pharmacy on-site?
Open 24 hours, right inside the hospital.
Do you deliver babies?
Yes, including high-risk pregnancies. Our NICU is Level III, for newborns who need extra care.
Do you treat international patients?
Yes, and we help with everything from travel coordination to interpreters.
Can I see a doctor without coming in?
Yes. Telemedicine is available for follow-ups and non-emergency concerns.
How do I apply for a job here?
Visit the Careers page on our website. We’re always looking for people who care as much as we do.
Why do people keep coming back to Ellis?
Because we treat you like family. Because we listen. Because when something goes wrong, we don’t make excuses—we make it right.
One Last Thing
Ellis Hospital isn’t the newest building on the block. We’re not the flashiest. We don’t have a billboard on the highway.
What we have is something you can’t buy: generations of trust. A reputation built slowly, patient by patient, year by year. It’s in the surgeon who calls the night before your operation, just to see if you have questions. It’s in the housekeeper who learned your name and asks how your grandson is doing. It’s in the way we treat you, not just your illness.
We were here for your grandparents. We’re here for you. And God willing, we’ll be here for your grandchildren.
Your health is our life’s work. We don’t take that lightly.