Your Healthcare Partner in Western New York
Welcome to Erie County Medical Center (ECMC) in Buffalo. For generations, we’ve been a cornerstone of health for this community, dedicated to providing exceptional care when it matters most. We bring together advanced medical expertise, innovative technology, and a deeply compassionate approach to healing. Located right here in Western New York, our focus is simple: to offer you and your family personalized, high-quality healthcare in a supportive environment.
What Guides Our Care
Our work is built on a clear set of principles that inform every decision we make and every patient we serve.
Our Vision: To lead the way in ethical, innovative, and compassionate healthcare for New York.
Our Mission: To ensure everyone has access to outstanding medical care, regardless of their background or financial situation.
Our Values: We act with integrity, provide care with empathy, pursue clinical excellence, believe in the power of teamwork, and embrace innovation to build a healthier future.
Our Campus and Facilities
Our campus is designed to meet the complex needs of our community. We house advanced intensive care units, flexible operating suites, and full diagnostic services including MRI, CT scanning, and digital X-ray. With a 24/7 emergency department, an on-site pharmacy, and our own ambulance service, we are prepared for any situation. Above all, we maintain a clean, calm, and safe environment where patients can focus on recovery.
Comprehensive Medical Specialties
We offer a wide range of specialties, with teams that work together to provide coordinated care for you.
- General Medicine: Managing adult health conditions.
- Heart and Vascular Care: From diagnosis to complex cardiac surgery.
- Brain and Spine Care: Treating disorders of the nervous system.
- Bone and Joint Care: Expertise in sports injuries, trauma, and joint replacement.
- Women’s Health: Full obstetric and gynecological care, including high-risk pregnancy management.
- Children’s Health: Pediatric and neonatal specialty care, with a Level III NICU.
- Cancer Care: Comprehensive treatment including chemotherapy, radiation, and surgery.
- Specialized Services: For conditions affecting the ENT system, eyes, skin, and digestive health.
- Emergency & Trauma Care: As a Level 1 Trauma Center, we provide immediate, lifesaving care day and night.
Your Care Team
Our greatest strength is our people. Our doctors, nurses, and specialists are leaders in their fields, supported by a dedicated staff committed to putting patients first. From your first visit through your recovery, you can expect to be treated with respect, kindness, and professionalism.
Technology and Innovation
We invest in modern medicine to offer you the most effective care options. This includes robotic-assisted surgery for greater precision, AI-enhanced diagnostic tools, and secure telemedicine visits for your convenience. Our integrated electronic health records ensure your care team has the information they need to make well-coordinated decisions about your treatment.
A Commitment to Your Wellbeing
We care for the whole person, not just an illness. We emphasize clear communication, respect your time with efficient outpatient services, and listen to your feedback. Our wellness programs and preventive health packages are designed to support your long-term health.
Recognized for Quality
Erie County Medical Center is accredited by The Joint Commission (JCAHO), reflecting our commitment to the highest standards of safety and quality. We are also proud to have received recognition for our trauma care, critical care services, and community outreach.
Insurance and Financial Planning
We work with most major insurance providers and HMOs to offer cashless treatment options. Our financial counselors are available to provide clear, upfront information about costs and to help you navigate your options, because managing healthcare expenses should be straightforward.
Engaging with Our Community
Our responsibility extends into the communities we serve. We regularly host free health screenings, vaccination clinics, and educational workshops across the region, and partner with local organizations to support underserved populations.
Advancing Medicine through Learning
As an academic medical center, we are involved in clinical research, physician training, and community education programs. This allows us to contribute to medical advances and often bring the latest treatment options to our patients.
Caring for Our Environment
We are mindful of our footprint. Our sustainability efforts include solar power, comprehensive waste management, and water conservation practices across our campus, because a healthy community requires a healthy environment.
Stories from Our Patients
“The trauma team at ECMC saved my life after a serious accident. Their skill was matched by their kindness—they treated me like family every single day.” – Michael R., Buffalo
“The compassion and expertise my father received in the cardiology department were exceptional. From diagnosis through his surgery, we felt completely supported.” – Sarah L., Amherst
“Navigating a high-risk pregnancy was challenging, but my obstetrics team guided me with such skill and empathy. Delivering my healthy daughter here was a wonderful experience.” – Jennifer K., Cheektowaga
Get in Touch
We are here for you. To schedule an appointment or learn more, please reach out.
- Phone: (716) 898-3000
- Address: 462 Grider Street, Buffalo, NY 14215
- Website: www.ecmc.edu
You can book an appointment online through our website or by calling our helpline.
Common Questions
What are your visiting hours?
Hours vary by department to support patient rest. Please check our website or call our main desk for current information.
How do I book an appointment online?
Use the “Book an Appointment” feature on our website homepage.
Do you have 24/7 emergency care?
Yes. We are a designated Level 1 Adult Trauma Center and provide emergency services around the clock.
What specialties do you offer?
We provide comprehensive care across numerous specialties, including Cardiology, Orthopedics, Neurology, Oncology, and Obstetrics.
Are you accredited by The Joint Commission?
Yes, ECMC is fully accredited by The Joint Commission (JCAHO).
Which insurance plans do you accept?
We work with most major insurers. A current list is available on our website’s billing section.
Is there an on-site pharmacy?
Yes, we have a pharmacy located on our campus for patient convenience.
Do you offer maternity and NICU care?
Yes, we have a full-service OB/GYN department and a Level III Neonatal Intensive Care Unit.
Do you accept Medicare and Medicaid?
Yes, we do.
Are telehealth appointments available?
Yes. We offer secure video consultations for many of our specialties.
Why is ECMC considered a leading hospital?
We believe it’s our combination of accredited quality care, advanced technology, a renowned medical team, and an unwavering commitment to our patients and community.
Your Health is Our Purpose
Choosing where to receive care is a significant decision. At Erie County Medical Center, we strive to be your trusted partner by offering leading-edge treatment delivered with genuine compassion. We are committed to serving Western New York, one patient at a time. Your health and wellbeing are at the heart of everything we do.