For as long as anyone in Troy can remember, Samaritan Hospital has been where families come for care. We’ve grown with this community, not just as a building, but as a neighbor. Our approach combines today’s most advanced medicine with a level of personal attention that feels like a reassuring hand on your shoulder. Every decision we make is guided by a single question: what is best for the person in our care?
Our Foundation: A Promise to Our Neighbors
We operate on a straightforward principle: exceptional healthcare should be within reach for every person who walks through our doors. This means practicing medicine with unwavering honesty, treating every patient with the empathy we’d show our own family, and relentlessly pursuing better outcomes. We believe in the power of teamwork—between our specialists and with you—to chart the best path forward.
A Space Built for Healing
From the moment you arrive, our campus is designed to put you at ease while supporting the most complex care. Our private rooms, bright common areas, and streamlined layouts are intentional. They house leading-edge technology where it matters most: in our intensive care units, our surgical suites, and our imaging centers. Knowing that emergencies don’t keep hours, our full-service Emergency Department, ambulance network, and pharmacy are always ready.
Expertise That Works Together
Health is rarely about just one part of the body. That’s why we’ve assembled a deep bench of specialists who consult closely with one another. This collaborative model means your cardiologist can easily confer with your neurologist, or your oncologist with your surgeon, ensuring your treatment plan is seamless.
- Heart Care: Managing chronic conditions, performing life-saving interventions, and complex heart surgery.
- Neuroscience: Addressing conditions from migraines and strokes to brain and spine disorders.
- Orthopedics & Mobility: From sports injuries to total joint replacement with precision technology.
- Women’s & Children’s Health: Compassionate obstetrics, gynecology, and specialized pediatric care.
- Cancer Treatment: A supportive, integrated circle of chemotherapy, radiation, and surgery.
- Plus: Dedicated departments for digestive health, skin conditions, eye and ear care, dental health, and primary care for the whole family.
The Human Touch of Our Team
Machines and buildings don’t heal people—people do. Our physicians are not only highly credentialed but are chosen for their ability to listen deeply. They are supported by nurses known for their kindness and a full staff committed to removing stress from your journey. When you’re here, you’re in the hands of people who care for you, not just your condition.
Smart Technology, Applied Wisely
We see technology as a tool for human connection, not a replacement for it. We use it to make care safer, less invasive, and more precise. This includes robotic systems that allow for smaller incisions and faster healing, AI-assisted imaging that helps detect subtle changes, and a secure digital records system that keeps your entire care team instantly informed.
Navigating Your Care With You
We know hospitals can feel overwhelming. Our patient advocates and coordinators are here to guide you—helping with scheduling, explaining processes in plain language, and ensuring your voice is heard. We offer tailored wellness plans and value your insights to help us improve.
A Mark of Trust
Our accreditation from The Joint Commission isn’t just a certificate on the wall. It’s the result of daily, rigorous work to meet the highest benchmarks for patient safety and care quality in the nation. It’s a promise we actively keep.
Clear, Upfront Financial Guidance
Quality care shouldn’t come with financial surprises. We partner with most major insurance networks to facilitate cashless admissions and have transparent billing. Our counseling team is ready to explain costs and options upfront, so you can concentrate on your health.
Committed to Our Home
Our care extends into the streets and neighborhoods of the Capital Region. Through partnerships with local schools and organizations, we host free health screenings, educational workshops, and wellness programs designed to keep our entire community healthier.
Training Tomorrow’s Healers
As a teaching hospital, we are a place of continuous learning. Our doctors train the next generation, participate in clinical research, and bring insights from national studies directly to our patients, offering access to the latest treatment advances.
Healing Our Planet, Too
A healthy community needs a healthy environment. Our green initiatives—from energy-efficient systems to responsible recycling of medical waste—reflect our duty to protect the well-being of our region for years to come.
In the Words of Those We’ve Served
“They saw me, not just my failing heart. The skill was extraordinary, but the respect they showed made all the difference.” – James R., Troy
“We felt empowered, not just cared for. The birth of our daughter was our story, and the staff helped us write it beautifully.” – Maria & Ben S., Albany
“I was planting tomatoes eight weeks after knee surgery. The technology was impressive, but it was the therapist’s encouragement that got me there.” – Dorothy L., Schenectady
Let’s Connect
We’re here when you need us. Reach out to start the conversation.
Phone: +1 (518) 271-3300
Email: info@samaritanhospital.org
Address: 2215 Burdett Avenue, Troy, NY 12180
Website: www.samaritanhospital.org
Appointments can be booked directly online via our website for your convenience.
Answers to Frequent Questions
What are your visiting hours?
To prioritize our patients’ rest, visiting times differ by unit. The most current schedule is always posted on our website or available by a quick phone call to our front desk.
Is your Emergency Room always open?
Yes, every day, all day. Our ER team is specially trained and equipped to handle any urgent medical situation, from minor injuries to major trauma.
What kind of specialists practice here?
As a comprehensive hospital, we offer expertise across the medical spectrum, including heart health, cancer care, orthopedics, neurology, women’s and children’s health, and emergency medicine.
Do you have quality certifications?
Yes. We are accredited by The Joint Commission, which involves regular, unannounced reviews of our safety protocols and care standards.
Will you work with my insurance?
We collaborate with an extensive list of major insurers and health plans. You can find the full network list on our site, or speak directly with a counselor for confirmation.
Can I have a video visit with my doctor?
For many follow-up and consultation needs, yes. We offer secure, easy-to-use telehealth appointments to save you time and travel.
Do you deliver babies?
We do. Our family-centered maternity unit offers modern labor/delivery/recovery suites and a specialized team for both routine and high-risk births.
How do you assist patients from other countries?
Our international patient services team provides personalized help with medical visas, travel logistics, interpretation, and accommodations to simplify your visit.
What sets Samaritan Hospital apart?
It’s the blend of high-level academic medicine, cutting-edge technology, and a culture of genuine, personal compassion—all delivered close to home by people who are your neighbors.
At Samaritan Hospital, our mission is to provide remarkable care that feels remarkably human. We are here for your family, as we have been for generations, ready to be your partner in health.